Call Facebook Help Center

This shows you the essentials of browsing Facebook's Assistance Facility to repair typical account problems.

Call Facebook Help Center

Contact Facebook Office

Approach 1. Making Use Of Facebook Resources

1. Open the Facebook Assistance Center website. If you aren't already logged into Facebook, you'll need click the Log In button in the leading right corner of the page to enter your Facebook email address and password.

* Sadly, there is no way to straight speak to Facebook-- you can't call, message, email, or otherwise speak to an employee or affiliate of Facebook. You can, nonetheless, make use of Facebook's Aid Facility to diagnose as well as report a problem with your account.

2. Evaluation the alternatives toolbar. This is at the top of the display, straight under the search bar-- you'll need to drag your mouse arrow over each choice to see its subsections. Your choices consist of the following:

* Making use of Facebook - This section of the Assistance Facility covers fundamental Facebook capability, including how-tos on friending, messaging, and also account production.

* Managing Your Account - Covers items such as your login and also your account setups.

* Privacy and Safety and security - Addresses account security, unfriending people, and also hacked/fake accounts.

* Plans and Coverage - Covers standard reporting (abuse, spam, and so on) in addition to managing a departed person's Facebook account and also reporting hacked or phony accounts.

* You can also look into the "Questions You May Have" and "Popular Topics" areas on this page, because they cover usual issues and also grievances.

3. Select an appropriate area. For instance, if you're having a trouble with an impostor account, you 'd choose the "Privacy and Security" area and after that click Hacked and Counterfeit Accounts.

4. Review extra choices. In keeping with the impostor account example, you might click the "Just how do I report an account that's claiming to be me?" link. Doing so will certainly raise a collection of actions that clarify how to fix your scenario.

* As an example, Facebook recommends taking care of an impostor account by going to the account's profile web page, clicking ..., as well as clicking Record, then complying with the on-screen instructions.

5. Use the search bar to quicken your procedure. To do this, merely click on the search bar at the top of the Help Center page-- it will claim something like "Hi (Your Name), how can we assist?"-- and also key in a couple of words associated with your problem. You must see several ideas appear in a drop-down menu below the search bar.

* For instance, you might enter "impostor account", then click the "Exactly how do I report a make up acting?" result.

* The search bar here just links to Facebook's pre-written short articles-- if you're seeking a solution to a specific problem not covered in the Aid Center, miss ahead to the Area web page.

6. Open the Ads Assist Center web page. If your business or web page is having issues with ads, your inquiries are typically resolved in this section.

* To delve into advertising, you'll intend to click Creating Advertisements or Taking Care Of Advertisements.

* For troubles with advertising and marketing, you'll require to click Repairing Your Advertisements and then select a concern on the subsequent menu.

7. Visit the Facebook Neighborhood web page. If you can not find your existing issue detailed anywhere in the Assistance Center, your best option is to look for it in the neighborhood online forums below.

* You'll see a search bar at the top of this web page-- you can look up subjects (e.g., disabled accounts) from here.

Method 2 Sending a Complaint by means of the Better Business Bureau

1. Open up Facebook's Better Business Bureau web page.

2. Scroll down and click Submit an Issue. This is on the lower appropriate side of the web page next to the Submit a Testimonial button.

3. Click Go Here to File a Complaint. This is below the "I am seeking to settle a dispute with a service" directly the left side of the web page.

4. Fill out the Certification Questions kind. Right here, you'll require to click the "Yes" or "No" checkbox for every of the complying with concerns:

* Is this an employee/employer complaint?

* Is this a discrimination or civil liberties problem?

* Does your problem affirm a criminal act?

* Is this a service with a problem for collections objectives with one more service?

* Is this issue in litigation?

* Is this grievance based exclusively on frustration with a rate?

* Is this issue about an acquisition you wish you never made?

* Are only looking for an apology from business?

* Are you submitting this grievance for BBB details only?

5. Click Proceed to Grievance Form. You can likewise click Clear & Begin again to begin submitting the kind once again.

6. Click Proceed. If you intend to transform the language of the following kinds, you have to first click the "Select Language" bar in the top left corner of the screen and then click your recommended language.

7. Fill out the grievance form. This will vary from person to person based on one's personal information as well as the nature of one's complaint, however make certain to be as extensive as possible when completing this kind. You should consist of every one of the following:

* The trouble you're encountering

* The actions you took to resolve the trouble

* The concerns you ran into while trying to settle the issue

* Any kind of potential options and/or pointers you can think of

8. Scroll down and click Submit Issue.

9. Wait for an email to arrive. Facebook operates West Coastline time, so anticipate your e-mail to show up appropriately within 3 to five company days.

Method 3. Sending an Appeal for an Impaired Account

1. Open the Impaired Facebook Account page. If your account hasn't been impaired (or isn't presently disabled), you will not be able to send an allure.

2. Click the "send an allure" link. This is towards all-time low of the page's paragraph alongside the "If you think your account was disabled by chance" line.

3. Enter your Facebook email address. You can additionally use a phone number here.

4. Type in your complete name. Make sure the name detailed below directly matches the name on your account.

5. Click Choose Files. You'll also require to submit a photo of an ID-- be it a vehicle driver's license, a permit, or a passport photo.

* If you don't have an image of your ID offered, take one currently and send it to yourself via email so you can download it to your desktop computer.

6. Click a documents place. For example, you might click Desktop here.

7. Click your ID picture. This will upload it to the Facebook form.

8. Type information right into the "Additional Details" box. This is the room in which you can justify the reactivation of your account. Think about consisting of details like the following:

* Why your account should not have been shut down

* Why you want your account to be reactivated

* Any other mitigating variables that may aid your account be reactivated (for instance, destructive disturbance with your account).

9. Click Send. Doing so will send your type to Facebook for testimonial. Please keep in mind that you might not get an action for a number of days.

If you do not get an action within a week, try resubmitting your type.

Technique 4. Recuperating Your Password.

1. Open up the Facebook website.

2. Click "Forgot Account?". This choice is under the "Password" area in the leading right edge of your display.

3. Key in your name, e-mail address, or phone number. Make sure you can access whichever system you select to opt for.

4. Struck Enter.

5. Click Continue.

6. Check your preferred medium of interaction for a code. For example, if you noted your telephone number, you must obtain a text with a code.

* If you choose e-mail, inspect your Spam folder.

7. Kind your code into the "Go into Code" area.

8. Click Continue.

9. Click Continue again. You can likewise choose to log out of your account on all devices if you assume your account has been maliciously appropriated.

10. Type in a new password.

11. Click Continue. Your password has actually successfully been reset across all Facebook systems (e.g., mobile and desktop alike).

Tips. If you can not discover the problem about which you desire to speak to Facebook in the Assistance Facility, try looking in the Area area-- the blog posts there are usually better-suited to peripheral instances.

Cautions. Facebook's customer support is infamously removed, suggesting that you'll likely get a generic feedback to the majority of queries.